For next day delivery* please place your orders before 12.00 pm Monday - Thursday:
Monday: Order before 12.00pm for next day delivery*
Tuesday: Order before 12.00pm for next day delivery*
Wednesday: Order before 12.00pm for next day delivery*
Thursday: Order before 12.00pm for next day delivery*
Friday: Order before 12.00pm (your order will arrive the next ‘working day’ - on an ordinary Monday)
Orders placed before 12.00pm excluding promotional days (such as Black Friday) will be dispatched on the same working day for next day delivery* (mainland UK only).
- *Next day delivery will always be our standard shipping method. At Hairdressing Supplies Scotland we choose to work with market leading courier companies to ensure we offer our customers the best and most convenient delivery service possible (such as next next day delivery). However, please note HDS Scotland can never guarantee 'next day delivery'. We rely on the hard work of our 3rd party courier companies to help make this happen. Also if no-one is available to sign for the delivery (for example, next day) the courier company may choice to redeliver it the ‘following working day’ if no further instruction has been left for the courier.
- *The perimeters of ‘next day delivery’ excludes Highlands, islands & Ireland.
- *Although next day delivery is our standard shipping method and 9/10 this is successful, we can never "guarantee".
Orders placed after 12.00pm or on weekends may be processed the next ‘working day’ and Hairdressing Supplies Scotland cannot guarantee following day delivery if it does not meet our 12.00pm deadline for next day deliveries.
When ordering please include a suitable contact method as any complications may result in a delay of delivery if we or our courier can not contact you.
If an item is out of stock, a refund may be issued instead (if an alternative product is not suitable*.)
- If you choose an alternative product the difference in cost will be paid for by the buyer (customer) or a refund will be issued for the difference by Hairdressing Supplies Scotland.
- Delivery charges are quoted excluding VAT (if your order is less than our minimum ‘free shipping’ order value). This will be added to the order at the checkout.
- Standard delivery is 1-2 days, rate £4.95 weight up to 15kg.
- Free delivery is available for any orders over £90 including VAT.
- Orders can be tracked via the courier using your tracking number.
- Delivery notifications will be sent, please include a valid mobile number when placing your order.
- Delivery is Monday to Friday between 7.00am to 6:30pm, please ensure somebody is available during these times to receive the delivery *excluding bank holidays.
- Click here for UK Mail https://www.ukmail.com/manage-my-delivery/manage-my-delivery
- Click here for Parcel Force https://www.parcelforce.com/track-trace
Please note, if you are not available to accept delivery the courier will attempt to leave your parcel with a neighbour, an alternative address, at your local post office or will try to return the next working day.
In the event an order arrives damaged i.e there is visible damage to the packaging, we ask that you either sign for it as damaged in order for us to make a claim to our third party courier company or please feel free to refuse delivery and request it be sent back to us. We will inspect the damage and send out a replacement to you.
International delivery is available to some countries, time 2-5 days, rate starting at £19.95 + VAT. Please get in touch for delivery quotes at email@example.com
Dangerous goods - we regret we are unable to ships aerosols, peroxides or acetone to overseas destinations