Our most asked questions. We hope this helps:
1) How much is delivery and is it next day?
To make life easier for our salons, salon owners & customers we offer a free next day delivery* service on all orders over £90.00 (inc VAT). Orders which don't meet our ‘free delivery’ threshold will still receive our next working day delivery service*.
We have partnered with Parcel Force as our main courier partner to deliver all UK mainland parcels and if your order is under £90.00, we only charge £3.90 + VAT to make sure you receive your order the next working day. Our courier will also give you a one hour time delivery slot via text or email so you know when it is coming.
*please check our delivery section for more T&C’s on shipping. Next day delivery is only available if orders are placed before 12pm & the following day is a ordinary working day.
2) Why are your prices so low compared to other wholesalers or suppliers
Great question, as we bulk buy our products at low prices we are able to pass on the savings directly to you, this means rather than hold the odd VAT free sale day, we constantly give our customers the lowest price.
We also employ a team of professional buyers scanning the market & working with brands direct to negotiate the best deals to ensure we keep our pricing low all year round.
As salon owners ourselves the philosophy at Hairdressing Supplies Scotland will always be ‘service and passion over profits’ .
3) Where do you get your stock from?
Our team of professional buyers work with recognised brands, other wholesalers and distributors across the UK, this is where the bulk of our stock is purchased. Also as a current member of the European Union, we utilise our free trade relationship with other European countries to source and buy genuine brand products direct.
All of our stock is certified and accredited as genuine.
4) Where are you based?
With the launch of our new online store we are now EVERYWHERE! But the amazing team at Hairdressing Supplies Scotland is based at HQ in Glasgow.
Our next goal is to launch a Hairdressing Supplies Scotland superstore and we would love to hear from you where we should open firstname.lastname@example.org
5) Do you have reward points?
In short, we don't offer a points system like many of our competitors. We feel that we would rather give our customers the best price from the offset instead of hiding the cost of any loyalty scheme or points rewards in the products you buy. You end up just paying more over the year for the product you get 'free' as a ‘reward’. Our reward is in the service and price we offer to our customers from the beginning.
6) Do you offer training or education?
This is something we are working extremely hard on behind the scenes to introduce to our salons customers. Education is the heart beat of hairdressing as we live in an ever evolving world of trends and fashion, it is so important to stay ahead in order to offer your clients amazing service and recommendations.
It is our goal to be able to offer in-salon & collective training sessions by the beginning of 2019. If you are interested in becoming a freelance educator with Hairdressing Supplies Scotland contact us via email at email@example.com
7) Do you sell to other wholesalers or distributors?
Yes we do! Email us at firstname.lastname@example.org and the team will be happy to discuss this further.